At Famluxy, we value the privacy of our customers and are committed to protecting the information you share with us. This Privacy Policy outlines how we collect, use, and protect your information. By using our website, you agree to the terms in this policy.

1. Information We Collect

 • Personal Information: When you place an order, we may collect information such as your name, email address, shipping address, and payment information.

 • Non-Personal Information: We may also collect non-identifiable information, such as IP addresses, browsing behavior, and device information, to enhance your experience on our website.

2. How We Use Your Information

 • Order Processing: We use your personal information to process and fulfill your orders, confirm payment, and communicate order status.

 • Customer Service: Your information helps us respond to your inquiries, provide customer support, and address any issues with your order.

 • Marketing: With your consent, we may send you promotional offers, updates, or newsletters. You may opt out at any time by following the unsubscribe instructions in our emails.

 • Website Improvement: Non-personal information helps us improve website performance, enhance user experience, and analyze trends.

3. Sharing Your Information

 • We do not sell, trade, or rent your personal information to third parties.

 • We may share information with trusted third-party service providers who assist us in operating our website, processing payments, shipping orders, and providing customer support. These providers are obligated to keep your information secure and confidential.

 • We may disclose information if required by law or if necessary to protect our rights, comply with a legal process, or respond to claims of fraud or security threats.

4. Data Security

 • Famluxy employs industry-standard security measures to protect your personal information from unauthorized access, alteration, or destruction.

 • We use secure socket layer (SSL) technology to encrypt sensitive information during online transactions. However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking

 • We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and customize content based on your preferences.

 • You may adjust your browser settings to refuse cookies, but this may limit certain features and functionality on our website.

6. Children’s Privacy

 • Famluxy does not knowingly collect information from individuals under 13 years of age. If we become aware that we have collected such information, we will promptly delete it.

7. Your Rights and Choices

 • You have the right to access, update, or delete your personal information. Contact us to make any changes or if you have questions regarding your data.

 • If you wish to opt out of marketing communications, follow the unsubscribe link provided in our emails.

8. Policy Updates

 • Famluxy may update this Privacy Policy as needed to reflect changes in our practices or legal requirements. All changes will be posted on this page, and we encourage you to review it periodically.

9. Contact Us

 • If you have questions about our Privacy Policy or data handling practices, please contact us at info@famluxy.ca